Shipping Policy
At Modernmoods, we are committed to delivering your orders as efficiently as possible. However, please be aware that during the busy end-of-year season, some orders may experience delays of 5-7 days. We truly appreciate your patience as our delivery partners work hard to ensure that all shipments arrive in time for Christmas and New Year’s celebrations.
Please note that our phone support lines are currently overwhelmed. For assistance, kindly reach out to us via email, and we will respond within 24 hours.
Processing & Delivery Times
- Standard Shipping: Delivery within 3-5 business days.
- Expedited Shipping: Delivery within 2 business days.
Orders are processed within 1-2 business days (excluding weekends) after you receive your order confirmation email. You will receive tracking details once your order has been shipped.
U.S. Shipping Rates
-
25% of total order if total order > 23.96$
-
5.99$ if total order < 23.96$ or total order = 23.96$
U.S. Sales Tax
Sales Tax: 12% of the total order amount.
Shipping Delays
If your order hasn’t arrived within 5 days of receiving the shipping confirmation email, please contact us with your name and order number, and we will promptly investigate and assist you.
Thank you for choosing Modernmoods, and we appreciate your understanding during this busy holiday season!